Privacy Policy

Information we collect

Insane Gaming Store stores the email address you use to sign in, your profile and preferences, player ID and region, orders, wallet activity and notifications. If you submit a payment receipt or profile photo, we store that upload. Administrators can review the information needed to operate the store. We do not ask for your game password.

Why we use your information

We use account information to sign you in, connect purchases to your account, verify payments, deliver top-ups or vouchers and show order and wallet history. We use your email for verification codes and transactional messages. Security controls and administrator audit records help prevent abuse and investigate changes.

Cookies and browser storage

The store uses session cookies for authentication and a cookie to remember your cookie preference. Browser storage remembers settings such as your selected language. You can sign out and clear cookies or browser storage in your browser. Disabling required session cookies prevents authenticated account and purchase features from working.

Sharing and external services

Store administrators access account, order and payment information for verification and support. Email delivery uses the store's configured email service. Information needed to complete a top-up or redeem a voucher may be handled by the relevant provider. Payment services, game publishers and linked social platforms operate under their own privacy policies. Avoid including unrelated personal information in uploaded receipts.

Storage and retention

Account, order, payment and audit records are kept in the store's storage. Authentication sessions and pending verification codes expire. Business records may be retained for payment reconciliation, support and legal obligations. Access is restricted, but no online system can guarantee absolute security.

Your choices and requests

You can edit your profile and player preferences, change notification preferences and delete account notifications. Ask the store about access to, correction of or deletion of other personal information. Some records may need to be retained for an existing transaction or a legal obligation. Use the Help center and your order reference when asking about a purchase; never share a sign-in code.

Policy updates

This page describes the current store's handling of information. The administrator can update it when store practices change. Review this policy before providing new account or payment information.